Terms & Conditions

Terms & Conditions

Last Updated: 31/03/2026


1. Introduction

Welcome to Adspire Brand. These Terms and Conditions govern the provision of services by Livena Group Ltd, trading as Adspire Brand ("we", "us", "our", or the "Agency"), to the client ("you", "your", or the "Client"). By engaging our services, you agree to be bound by these terms.

2. Services Provided

Adspire Brand provides digital marketing and design services, specifically:

  • Web Design & Development: Custom website creation and design.

  • Pitch Decks: Design and formatting of presentations and pitch materials.

  • Digital Advertising: Management and execution of Google Ads and Meta (Facebook/Instagram) advertising campaigns.

The specific scope of work, deliverables, timelines, and fees will be outlined in a separate proposal, quote, or Statement of Work (SOW) provided to you prior to the commencement of any project.

3. Client Responsibilities

To ensure the timely and effective delivery of our services, you agree to:

  • Provide all necessary materials, text, images, and access to accounts (e.g., website hosting, Google Ads, Meta Business Manager) in a timely manner.

  • Respond to requests for feedback and approvals within [e.g., 3 business days]. Delays on your end may result in extended project timelines.

  • Ensure that any materials you provide to us do not infringe on the intellectual property rights of any third party.

4. Advertising Budgets and Performance (Google & Meta)

  • Ad Spend: The Client is solely responsible for all advertising spend. Ad spend is paid directly to the respective platforms (Google, Meta) and is entirely separate from Adspire Brand's management fees.

  • Performance Guarantees: While we utilize industry best practices to optimize your campaigns, we cannot guarantee specific results, sales, return on ad spend (ROAS), or search engine rankings. Market conditions and platform algorithms are beyond our control.

  • Account Suspensions: We are not liable for any temporary or permanent bans or suspensions placed on your ad accounts by third-party platforms.

5. Fees and Payment Terms

  • Invoicing: Services will be billed as outlined in your SOW or proposal. Typically, design and pitch deck projects require a [e.g., 50%] non-refundable deposit upfront, with the remainder due upon completion. Retainer services (like ad management) are billed monthly in advance.

  • Late Payments: Invoices are due within [e.g., 14 days] of receipt. We reserve the right to pause all ongoing work, disable website access, or pause advertising campaigns if invoices are outstanding.

6. Intellectual Property

  • Upon Full Payment: Once final payment is received, the Client will own the final deliverables (the website files, the final pitch deck).

  • Agency Rights: We reserve the right to showcase the completed work in our portfolio, website, and marketing materials unless a separate Non-Disclosure Agreement (NDA) is signed.

  • Working Files: Raw, working files (e.g., Figma files, PSDs, underlying code structures) remain the property of Adspire Brand unless explicitly agreed otherwise in writing.

7. Revisions and Scope Creep

Web design and pitch deck projects include [e.g., 2] rounds of revisions. Any requests beyond this, or any changes to the original scope of work after commencement, will be quoted and billed separately at our standard hourly rate.

8. Limitation of Liability

To the maximum extent permitted by law, Livena Group Ltd t/a Adspire Brand shall not be liable for any indirect, incidental, or consequential damages, including lost profits, revenue, or data, arising out of or in connection with our services. Our maximum liability to you for any claim shall not exceed the total fees paid by you to us for the specific service in question during the [e.g., 3 months] preceding the claim.

9. Termination

Either party may terminate the agreement with [e.g., 30 days] written notice. Upon termination, the Client is responsible for payment for all work completed up to the date of termination.

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.